British Sugar is a major UK food manufacturing business operating across a complex, multi-site environment.
With employees and technology spread across different locations, the organisation required a dependable approach to supporting day-to-day IT requirements while maintaining consistency across its operations.
A responsive IT support solution that could complement internal resources, resolve issues efficiently and provide reliable support when required.
Aura worked collaboratively with the customer to understand its operational requirements and provide a flexible support model aligned with the needs of the business.
Managed IT support and associated technical services tailored to the customer’s working environment.
A more consistent and responsive approach to IT support, giving users access to technical expertise when required and supporting the organisation’s wider IT operations.
